Privacy Policy

Parusoft Solutions Pvt. Ltd. ("we", "us", "our") is committed to protecting your privacy and handling your information responsibly.

1. Information We Collect

We may collect the following data:

  • Name, email, phone number
  • Company/business information
  • Communication data
  • Uploaded files/documents
  • Billing information (invoice details, GST, transaction info)
  • Device details (IP address, browser type, OS, usage patterns)
  • Analytics and log data
  • Project-related data shared by clients
  • AI/automation usage data
  • Support and communication history

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services
  • Communication and support
  • Project development and delivery
  • Authentication and security
  • Billing and accounting
  • Analytics and performance optimization
  • Legal compliance

3. Third-Party Services

We may share data with trusted service providers such as:

  • Firebase
  • MongoDB
  • AWS/Cloud providers
  • Payment gateways (Razorpay/Stripe/Paytm)
  • SMS/IVR/Email services
  • Analytics tools
  • Cloud storage partners

We do not sell your personal data.

4. Data Security

We follow industry-standard measures:

  • Encryption
  • Firewalls
  • Access control
  • Secure servers
  • Data backups

5. Data Retention

We retain data for as long as necessary to:

  • Provide services
  • Maintain business records
  • Meet legal/tax compliance

6. User Rights

You may request:

  • Access to your data
  • Correction or update
  • Account/data deletion (subject to legal limits)

7. Cookies

Our website may use cookies for analytics, performance, and personalized user experience.

8. Changes to Policy

We may update this policy periodically. Changes will be posted on our website.

9. Contact

Email: [email protected]

Address: 5-12-36/15R, 3rd Floor, 10th Revenue Ward, Srinivasa Theatre Road, Giddalur, Andhra Pradesh 523357